Privacy Policy

This Privacy Policy explains how Raccoon Developer (“we”, “us”) collects, uses and protects personal data when you use raccoondeveloper.com. We aim to follow the principles of the Singapore Personal Data Protection Act (PDPA) and the Malaysian Personal Data Protection Act 2010.

1. Data we collect

• Request details: your name, email address, optional messaging handle, project description, budget, timeline and any files you upload.
• Messages: anything you write on your private request page.
• Payment information: payments are processed by PayPal and NOWPayments. We receive the payment status, amount and transaction ID. We never see or store your card number or wallet private keys.
• Technical data: IP address and basic log data used to prevent spam and abuse.

2. How we use your data

• To prepare quotes, deliver and support your project.
• To send you emails about your request (quote, messages, payment and progress updates).
• To confirm payments and keep accounting records.
• To protect the website against spam and fraud.

We do not sell your data and we do not send marketing emails without your consent.

3. Sharing

We share data only with service providers needed to run the service: our web hosting provider, email delivery, PayPal and NOWPayments. Each processes data under its own privacy policy.

4. Retention

Request and project records are kept for as long as needed to deliver and support the project and to meet accounting obligations. You may ask us to delete your data at any time, unless we are required to keep it by law.

5. Your rights

You can request access to, correction of, or deletion of your personal data, or withdraw consent, by emailing admin@raccoondeveloper.com, sending a message from your request page, or via our Contact page.

6. Cookies

The site uses only essential cookies needed for security and basic functionality. We do not use advertising cookies.

7. Security

The site runs over HTTPS. Your private request page is protected by a unique, unguessable link – please do not share it publicly.

8. Changes

We may update this policy from time to time. The latest version is always published on this page.